Privacy Policy
Effective Date: November 1, 2025
SMS Terms of Service
By opting in to receive SMS communications from Glorious Care Services, you agree to receive:
- Informational messages regarding home care schedules or transport
- Shift opening notifications (employees only)
- Limited promotional updates (if subscribed)
Reply "STOP" to unsubscribe. Reply "HELP" for assistance.
Message & data rates may apply. Messaging frequency may vary.
View our full Privacy Policy for more information.
Glorious Care Services, LLC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including SMS/text messaging communications.
1. Information We Collect
We may collect personal information in the following categories:
- Name, email address, phone number, and mailing address
- Emergency contact and employment-related information (for job applicants or employees)
- Medical or care-related preferences (when applicable)
- Transportation appointment requests and related details
2. How We Use Your Information
We use collected information to:
- Provide home care or transportation services
- Communicate with clients, caregivers, and drivers
- Schedule appointments and manage service delivery
- Send service updates, reminders, confirmations, or other informational messages
- Improve our website, operations, and customer service
3. SMS/Text Messaging Policy
By providing your mobile number and opting in to receive messages, you agree to receive:
- Appointment reminders, care updates, transportation confirmations (informational)
- Staff shift openings and employment alerts (conversational/informational)
- Occasional marketing or service announcements (promotional, if opted in)
You may opt out at any time by replying "STOP." For assistance, reply "HELP."
Message and data rates may apply. Messaging frequency may vary.
No mobile opt-in or text message consent will be shared with third parties or affiliates.
4. How We Share Your Information
We do not sell or rent your personal information. We may share information with:
- Authorized employees, caregivers, or transport staff for scheduling and service delivery
- Regulatory or legal entities when required by law
- Partner vendors such as HIPAA-compliant data processors or SMS gateway providers, strictly for operational needs
5. Security
We implement appropriate physical, technical, and administrative safeguards to protect your personal data from unauthorized access, use, or disclosure.
6. Your Rights
You may:
- Request access to the personal information we hold about you
- Request correction or deletion of your data (subject to legal limits)
- Opt-out of marketing or text communications
7. Website Cookies & Analytics
Our website may use cookies and similar tools to improve user experience. You may disable cookies in your browser settings.
8. Policy Updates
We reserve the right to update this policy at any time. The revised version will be posted here with a new effective date.
9. Contact Us
If you have questions or wish to make a request, contact: